These Terms and Conditions (“Terms”) govern your access to and use of the website, services, software, automations, AI tools, and communications provided by Reliant AI Systems LLC (“Company,” “we,” “us,” or “our”).
By accessing our website, purchasing services, submitting forms, or using any of our systems, you agree to be bound by these Terms and our Privacy Policy.
1. Services Provided
Reliant AI Systems LLC provides services including but not limited to:
Reputation management and review automation
AI chatbots and AI voice assistants
CRM setup and automation workflows
SMS, email, and call communication systems
Reporting dashboards and analytics
Consulting, onboarding, and support services
Services may be provided through third-party platforms including GoHighLevel, LeadConnector, Stripe, telephony providers, and AI technology partners.
2. No Guarantee of Results
You acknowledge and agree that:
We do not guarantee specific outcomes including increased revenue, rankings, reviews, leads, conversions, or business growth.
Results depend on multiple factors outside our control, including customer behavior, market conditions, business practices, and platform policies.
Past performance or examples are not guarantees of future results.
3. Client Responsibilities
You agree to:
Provide accurate and complete information during onboarding
Maintain compliance with all applicable laws and regulations
Obtain all required customer consents (including SMS, call recording, and AI interactions)
Use our systems ethically and lawfully
Not misuse, abuse, or attempt to reverse-engineer our systems
You are solely responsible for the content, scripts, prompts, data, and communications sent using our platforms.
4. Communication Consent (SMS, Email, Calls)
By submitting your information or using our services, you consent to receive:
Emails
SMS/text messages
Phone calls (including AI-assisted or automated calls)
Standard message and data rates may apply. Consent may be withdrawn at any time by replying STOP or contacting us directly, subject to service limitations.
5. Call Recording & AI Disclosure
You acknowledge that:
Calls and chats may be recorded or transcribed for quality assurance, training, and system improvement.
AI voice agents and chatbots may be used to interact with customers.
You are responsible for providing legally required disclosures and obtaining consent where applicable.
Reliant AI Systems LLC is not responsible for client failure to comply with recording or AI disclosure laws.
6. Payments, Fees & Billing
All fees are charged through Stripe or approved payment processors.
Fees are billed according to the selected plan or agreement.
Setup fees, monthly fees, usage fees, and communication costs may apply.
Usage-based costs (SMS, calls, emails) are variable and non-refundable.
Failure to pay may result in service suspension or termination.
7. No Refund Policy (Unless Explicitly Stated)
Unless otherwise stated in writing:
All payments are non-refundable
Setup fees and usage fees are non-refundable
Monthly subscriptions are billed in advance
Free trials or waived setup fees do not create an obligation for continued free service.
8. Intellectual Property
All systems, workflows, templates, prompts, dashboards, software configurations, branding, and documentation created by Reliant AI Systems LLC remain our intellectual property unless otherwise agreed in writing.
You may not resell, duplicate, distribute, or white-label our proprietary materials without written permission.
9. Third-Party Platforms
We are not responsible for:
Downtime, changes, pricing, or policies of third-party platforms
Actions taken by Google, Meta, SMS carriers, or review platforms
Account suspensions caused by policy violations
Your use of third-party services is subject to their respective terms.
10. Limitation of Liability
To the maximum extent permitted by law:
Reliant AI Systems LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages
Our total liability shall not exceed the amount paid by you in the preceding 30 days
You agree to use our services at your own risk.
11. Indemnification
You agree to indemnify and hold harmless Reliant AI Systems LLC from any claims, damages, liabilities, fines, or expenses arising from:
Your misuse of the services
Your communications with customers
Your failure to obtain proper consent
Your violation of laws or third-party policies
12. Termination
We may suspend or terminate services at any time for:
Non-payment
Policy violations
Abuse or misuse
Illegal or unethical activity
You may cancel services according to your agreement terms. Termination does not relieve you of outstanding balances.
13. Governing Law
These Terms are governed by the laws of the State of Nevada, without regard to conflict of law principles.
14. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of any changes.
